Skip to main content

Best Auto Repair, Muskegon

  • Follow Us
    • Google+
    • Facebook
    • Yelp
    • Instagram
    • nexdoor
    • CONTACT US

    CUSTOMER SURVEY


    NORTON SHORES AUTOMOTIVE > OUR SHOP > CUSTOMER SURVEY

    Customer Survey

    "No Better Time Than The Present!"

    It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Norton Shores Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Norton Shores Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

    Strongly
    Agree     		Agree Disagree Strongly
    Disagree     		Not
    Applicable
    Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
    I was greeted and waited on promptly
    I was treated courteously.
    The recommended service / maintenance was clearly explained to me.
    Auto Repair / Service
    The Service was completed to my satisfaction.
    The service was completed in the estimated time.
    I was pleased with the condition of the vehicle when it was returned to me.
    Overall Opinion
    My overall experience was a good one.
    I would recommend you to family/friends/Associates.
    I would do service with you again.


    Partners

    ACDelco
    Jasper
    NAPA
    Lake Shore Chamber
    BBB Reviews
    Lakeshore Community Cash
    Car Care Aware

    What our clients are saying about us

    We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

    More Reviews arrow-right
    Fast and excellent service. Very polite and professional. quotes-image
    , 08/31/2023
    reviewiconElectrical Services, near Norton Shores, Michigan
    Girlfriend was getting ready to leave town, and she checked her fluids to see all of the coolant was missing from the reservoir. We slowly got this thing over to a NAPA shop, Fruitport Automotive where they then recommended getting this car over to Frank at Norton Shores Automotive. Frank was a class act from the start, providing reassurance and comfort to my girlfriend who was stressed about the situation. Frank took care of us like family would and did it on the house (loose hose/fitting) and refused any offered payment. If there was an option for 10/5 stars, Frank deserves it. Very grateful for both Fruitport and Norton Shores Automotive for helping us with our situation quotes-image
    , 08/14/2023
    reviewiconCar & Truck Care, near Norton Shores, Michigan