CUSTOMER SURVEY

NORTON SHORES AUTOMOTIVE

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Norton Shores Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Norton Shores Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Partners

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

More Reviews

We went to Norton Shores Automotive after a dealership said our brakes needed servicing. A mechanic named Frank took our vehicle for a test drive, then checked all the brakes at the shop and stated they were still in good working condition, a little rust, but nothing in need of immediate repair. I found him to be straight forward and honest, and I believed in his professional judgment and integrity. I will be back when the day comes for a brake job, and oil change. Thank you NSA.

Greg, 02/12/2024

Brakes, near Muskegon, MI

Prompt and precise service which lead to a cheaper bill than expected. Definitely recommend Norton Shores Automotive

Eddie, 01/17/2024

AC Repair, near Norton Shores, Michigan